SMS
What are text alerts?
Will my mobile number be given out to anyone?
I have not received my Activation Code, which should have been sent to my Mobile Telephone.
I seem to have been sent a duplicate SMS alert?
I don't seem to be receiving my alerts?
How do I pay for the SMS texts?
I have changed my Mobile Telephone number, what do I do?
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What are text alerts?
Text alerts are SMS text messages sent to your mobile phone informing you of when a member has sent you a message on the site.
Will my mobile number be given out to anyone?
Your mobile number is kept confidential and never given to third parties, you can remove your number at anytime should you so wish.
I have not received my Activation Code, which should have been sent to my Mobile Telephone.
SMS messages as many of us know can sometimes get delayed depending on how busy the network provider is. It usually takes a few seconds to receive your Activation Code however could take up to several hours. If after this amount of time you still have not received it please try registering again.
I seem to have been sent a duplicate SMS alert?
You will receive an alert each time someone sends you a message, if a member sends you 2 messages then you will receive 2 alerts.
I don't seem to be receiving my alerts?
As already mentioned SMS messages can sometimes be delayed depending on how busy the network is. If you are not receiving messages also check the SMS settings you have selected by clicking "SMS" on the top navigation.
How do I pay for the SMS texts?
Text alerts are available to buy in bundles and can only be purchased online with your credit or debit card.
I have changed my Mobile Telephone number, what do I do?
You can change your number you receive your texts on at anytime by logging in, clicking on ‘My Account’ then click "edit" next to your number.